Service
Your car for another one
If your car is a write-off, we offer you a replacement
How to request the replacement car service after a total loss
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Leave it to us
If your vehicle has been declared a total loss, our processing centre will invite you to take advantage of this service.
An alternative to compensation
This scheme is an alternative to traditional compensation in cases of total loss and offers great added value: we provide a new vehicle to replace the one that was damaged, with minimum inconvenience and full guarantees.
What the service includes in the event of total loss of the vehicle
After declaring the total loss of the vehicle, we will inform you of the different options we provide.
- Compensation: we will indemnify you together with a purchase offer for the damaged vehicle.
- Replacement with another vehicle: we will take care of all the procedures related to the purchase and sale and also of the damaged vehicle.
If this service interests you, we will analyse your needs and offer you the options of second-hand vehicles. If the vehicle you are interested in is of a higher value, you can pay the difference and if it is of a lower value, we will give you your money back.
Furthermore, we replace your insurance for the unused period of time, although you can adjust your guarantees again if you are interested.
Frequently asked questions
You can choose between various replacement cars but with no obligation.
A replacement vehicle will not be offered if the vehicle damaged is not the one insured.
Using or requesting this service does not affect the price of the premium.