Travel insurance

Your trip will be covered on the dates you stipulate, by a single payment, choosing the option you need in each case:

• Traveller
• Students
• Cruise

To be covered during your professional or leisure trips during the year, provided that they have a maximum duration of 90 days. Choose the option that best suits your needs:

• Single traveller
• Two travellers
• Group of up to 10 people

• Medical, surgical, pharmaceutical and hospitalisation expenses.
• Repatriation or medical transportation of the wounded or sick. Includes ambulance to the hospital, medical assessment and transfer to home.
• Transfer or repatriation of other insured parties to their place of residence.
• Transport costs if the trip has to be interrupted due to the death of a family member.
• Return ticket for a relative when the insured person is hospitalised for more than 5 days.
• The cost of extending a hotel stay after hospitalisation if prescribed by a doctor.
• Repatriation or transport of deceased persons.
• Advance of bail and/or legal defence costs abroad.
• Search for and transport of luggage and personal belongings.
• Transmission of messages.
• Shipment of urgently required medication.

• Guarantee for luggage (suitcases, trunks, etc.) that has been checked in or accompanies the traveller (i.e. it has been delivered to a transport company with proof of receipt).
• Objects worn by the traveller: clothing, jewellery, watches, chains, brooches, etc.
• Objects carried separately such as coats, blankets, hats, cameras, etc.
• Camping equipment, skis and skiing accessories.

Due to health issues:

• Critical illness, serious accident or death of:
  • Policyholder
  • Family member with first or second degree of kinship of the holder
  • Person caring for children or disabled persons under the care of the insured party
  • Professional substitute
• Death of a third degree relative.
• Unexpected call for surgery for the insured party.
• If the insured party has complications during pregnancy or has a miscarriage.
• If the insured party is summoned for an organ transplant.
• Unforeseen illness of a child or sibling under the age of two who is insured under this insurance policy.

For legal reasons:

• Summons as a party or witness in a trial or jury duty.
• A summons to be a polling officer.
• If you are held by the police (provided that it is not for a crime).
• Summons to the insured party for divorce proceedings.
• Delivery of a child in adoption on the dates planned for the trip.
• Visa denied without a reason justified by the consulate.
• Summons from an official body to sign a document in person.

For work-related reasons:

• Non-disciplinary dismissal
• Being hired by a new company, in which the insured person has not been hired in the previous six months. In the case of being hired by a temporary employment agency (TEA), this takes into account the companies you have worked for, and not the TEA.
• Sitting of official exams on the dates of the trip.
• Extension of employment contract.
• If, due to compulsory posting, you have to change your address to another province.

Due to extraordinary causes:

• Serious damage to the home (main or secondary) or to the insured person's professional premises (when their presence is essential). We will consider as serious damage those caused by a fire, theft, explosion, flooding or by forces of nature.
• If the trip cannot be started because there have been acts of air, land or naval piracy at some point of the journey.
• If the authorities officially declare the place from which the trip begins to be “a disaster area".
• If a terrorist act or a natural disaster occurs at the destination. It must take place within 30 days of the start date of the trip. It must take place at a distance of less than 30 km from the destination.
• If the insured party's company is declared insolvent.

Other reasons:

• Receipt of a parallel income tax return by the Ministry of Finance for an amount greater than 600 euros.
• Cancellation of the trip due to having won a similar prize in a public prize draw before a notary.
• Theft of documentation or luggage at the time prior to the trip, and for this reason it cannot start.
• Breakdown of the insured person's or their spouse's vehicle, or in the event of an accident with one of them, and the trip cannot be carried out because the cost of the repair is greater than 600 euros.
• Grant of an official grant that coincides with the dates of the trip. 
• COVID-19

• Medical expenses on board cruise ship
• Dental expenses
• Forgotten medication
• Hospital transfer in the event of an emergency on board a cruise ship
• Cancellation of trip not initiated
• Loss of visits

Cover provided:

• Bicycle recovery, collection and delivery
• Transfer to final destination of the travel plan
• Cost of rehabilitation or physical therapy
• Continuation of medical expenses in Spain
• Compensation for loss of classes due to illness or accident
• Purchase or rental of orthopaedic equipment
• Sports equipment rental
• Loss, damage and theft of sports equipment
• Delay in sports equipment
• Damage to sports equipment
• Search and rescue of the insured person
• Cancellation costs of the number/sports registration

This guarantee provides extra protection during your trip if you have an illness before the trip, or you have a pre-existing injury.