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Travel insurance

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What makes our travel insurance different

Travel insurance will protect you against any unforeseen event during your travels, whether for leisure, study or work. Whatever the destination or duration, you will have both domestic and international coverage. Tell us what you need, and we will provide you with a personalised insurance policy adapted to the characteristics of your trip.

International travel insurance

Travel insurance covers you in any country. You choose the scope: Europe or the rest of the world.

Customised insurance

We adjust your protection to the type of trip: for work, leisure (including cruises), study or extreme sports.

Coverage of up to 1 year

You can also benefit from the multi-trip option, if you make several trips per year for less than 90 days.

Trip cancellation

We reimburse you for any expenses that you may incur if you have to cancel or change the dates of your trip.

Replacement vehicle

If you have an accident or your vehicle breaks down or is stolen, our travel insurance will arrange for you to have another vehicle at your disposal.

Healthcare

If you fall ill or have an accident during your trip, we will cover your medical, surgical, hospitalisation and transfer costs.

Services included in our travel insurance

Courtesy service

A doctor at your disposal 24 hours a day

We put you in contact with a professional by telephone or video call to answer any health-related query you may have.

At any time of the day, wherever you are.
Immediate attention, with no waiting lists.

Go to Telephone medical advice

Courtesy service

A lawyer when you need one most

Resolve any legal matter that may arise in your private or family life.

24 hours a day, 365 days a year.
No limit on consultations.
Social Security administration procedures and claims for Social Security benefits.

Go to Legal advice helpline

What our travel insurance covers

Medical, surgical, pharmaceutical and hospitalisation expenses.
Repatriation or medical transportation of the wounded or sick. Includes ambulance to the hospital, medical assessment and transfer to home.
Transfer or repatriation of other insured parties to their place of residence.
Transport costs if the trip has to be interrupted due to the death of a family member.
Return ticket for a relative when the insured person is hospitalised for more than 5 days.
The cost of extending a hotel stay after hospitalisation if prescribed by a doctor.
Repatriation or transport of deceased persons.
Advance of bail and/or legal defence costs abroad.
Search for and transport of luggage and personal belongings.
Transmission of messages.
Shipment of urgently required medication.

Repatriation or transportation of the vehicle and the cost of long-term parking.
Hotel, transport, repatriation or onward travel expenses of the vehicle's passengers if the vehicle is involved in an accident, breaks down or is stolen.
Rental of a motor vehicle.
Transport costs to collect the vehicle.
The cost of sending a professional driver to the vehicle's location.
Towing costs.
Shipment of replacement parts.

Guarantee for luggage (suitcases, trunks, etc.) that has been checked in or accompanies the traveller (i.e. it has been delivered to a transport company with proof of receipt).
Objects worn by the traveller: clothing, jewellery, watches, chains, brooches, etc.
Objects carried separately such as coats, blankets, hats, cameras, etc.
Camping equipment, skis and skiing accessories.

You can choose from two types of coverage for cancellation expenses depending on the characteristics of your trip and the level of protection you want:

Basic travel insurance

Expenses will be reimbursed in the following cases:

In the event of serious bodily injury.
In the event of death.
If you are summoned as a witness or jury member in a trial.
For serious damage caused by fire, explosion, theft or natural phenomena.
For dismissal from employment.
For theft of documentation or luggage.
In the event of unexpected surgical procedures.
For medical quarantine.
If a disaster area is declared.

Extended travel insurance

If you opt for this type of policy, travel expenses will be reimbursed in the following cases:

Due to serious bodily injury of the insured person, persons living at the same address, a travelling companion or professional substitute.
Due to serious illness of the policyholder, people living at the same address or a professional substitute.
Due to the death of the insured person, people living at the same address or a professional substitute.
If you are summoned as a witness or jury member in a trial.
For serious damage caused by theft, fire, explosion or natural phenomena.
For dismissal from work.
For taking up a new employment position in a different company with an employment contract.
For theft of documentation or luggage.
In the event of an unforeseen surgical operation.
For medical quarantine.
If a disaster area is declared.
If the insured person is called to be a polling officer.
To sit official exams for employment in a public body.
If you are denied a visa for unjustified reasons.

Skiing

Cost of rescue on ski slopes.
Loss of ski passes.
Skiing/snowboarding lessons not received.
Reimbursement of additional expenses due to closure of slopes.

Cruise ships

Reimbursement for excursions not undertaken due to illness or accident.
Assistance for family members staying at the insured person's home during the cruise.

FAQs

Drop us your details in the form on this page or arrange a free call. You will be able to ask our expert travel insurance advisors any questions you may have and take out the policy at short notice if your trip is coming up.

It is essential to send the documentation requested to Occident and any other report or supplementary proof you wish to add.

If your claim is approved, you will receive the relevant compensation within the following 5 days.

A serious accident is any bodily injury that occurs due to a violent, unexpected, external cause that is completely involuntary and prevents the person from travelling normally to his/her usual place of residence.
Serious illness means a health problem diagnosed and confirmed by a doctor who gives instructions for the patient to stay in bed or be admitted to hospital and which also prevents the person engaging in any professional or private activity.

In this case, Occident covers:

The cost of transporting the ambulance to the nearest hospital or emergency centre.
The prior check by the medical team who will be in contact with the doctor attending the insured party.
The costs of transfer to hospital or home. If the case is very serious, a special medical plane will be used if the injured or sick person is in Europe or Mediterranean countries, and a regular aeroplane or another faster means of transport when the person is in the rest of the world.

FAQs

Travel insurance

What makes our travel insurance different

International travel insurance

Customised insurance

Coverage of up to 1 year

Trip cancellation

Replacement vehicle

Healthcare

Services included in our travel insurance

Telephone medical advice

Legal advice helpline

A doctor at your disposal 24 hours a day

A lawyer when you need one most

What our travel insurance covers

Personal coverage

Coverage for your vehicle

Coverage for your luggage

Travel cancellation expenses

Coverage for your activities

FAQs

How can I take out international travel insurance with Occident?

What is the procedure for receiving compensation in the event of lost or damaged luggage?

What is understood by a serious accident or a serious illness?

In the event of repatriation or medical transport of the injured or sick person, what does the travel insurance cover?

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