Contact and assistance

Occident App

No matter where you are, carry out your procedures with Occident quickly and easily via your mobile phone.

catalana occidente App

Check your policies and bills

And do different things with them: edit personal info, update bank details and much more.

Track your claims

Monitor the status of any home and auto claims you have filed with us in real time.

Track your claims

Medical video consultation

Contact a medical professional via phone or video call at any time of day.

Medical video consultation

Manage your savings

Check the status of your savings and investment plans and make contributions to your pension plans.

Manage your savings

Process your medical treatments

Request a medical authorisation if you need to go to a specialist, or ask for a reimbursement for your medical expenses.

Process your medical treatments

Contáctanos vía chat

Te atenderemos las 24 horas del día, todos los días del año para dar respuesta a cualquier necesidad.

Contáctanos vía chat

Have you signed up for E-cliente?

Manage your policies online, quickly and easily through e-customer, a space where we centralise our services so you can be in and out in a flash.