Death and bereavement procedures

Deceased management

With you at those difficult times

How to request the death procedures service

Contact us

via the following channel.

By telephone

We will guide you throughout the process

917 83 83 83

Have the details of your policy handy

They are necessary for us to provide the service.

A professional will contact you

After you have requested the service, a lawyer will contact a representative of the deceased's family by telephone to advise them on the service.

Do you need help?

Call us now

We'll resolve your queries

917 83 83 83

Via WhatsApp

We will answer you as soon as possible

At one of our branches

Find the nearest one

Search for an office

Write to us

We will get in touch with you

Please provide your details

We look after things for you in difficult times

With the management after death service, we attend to the needs of the deceased's relatives in obtaining and processing documents.

Professional advice

A team of specialists to help you at this time.

Obtaining documents

We obtain documents and process them.

Telephone consultation

We can clarify any doubts about obtaining documents.

What the death procedures service includes

In general: death certificate, family record book...
Widowhood: the pensioner's declaration of death, official company earnings certificate, or forms of the special scheme for self-employed workers, as applicable, widower's pension.
Orphanhood.
For family members with a dependent child and/or death grant.

Certificate of last will and testament and other necessary documents from the Civil Registry.
Original death certificate and certified copy.
Certified copy of the will.

Deregistration of the deceased insured party as user of the National Health System and/or as a pensioner of the National Social Security Institute or, if the competence thereof has been transferred, of the Autonomous Region's corresponding body.
Request for life insurance certificates.

Frequently asked questions

The times vary depending on the type of document. If you need further information on the procedures after death, please see our blog.

A department of legal experts operating at a national level carries out these procedures every day for customers who request this service.

The post-death management service does not affect the amount of the insurance premium.

Frequently asked questions

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At any time of the day, wherever you are.
Immediate attention, with no waiting lists.

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Leave everything planned, easily and comfortably.

3 procedures in 1.
Without leaving the house.
With the advice of an expert.

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Deceased management

How to request the death procedures service

Contact us

By telephone

Have the details of your policy handy

A professional will contact you

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

We look after things for you in difficult times

Professional advice

Obtaining documents

Telephone consultation

What the death procedures service includes

For pensions and benefits

For inheritances, in addition to those indicated above

Of a general nature

Frequently asked questions

How long will it take to get these documents?

Who will carry out these procedures?

If I use the service, will my premium be increased the following year?

Policies most popular that include this service

Death Insurance

Senior Death Insurance

Other services that might interest you

Legal advice helpline

Telephone medical advice

My will + Digital erasure

Follow us on social media

Download the app

News and advice

Professionals

Deceased management

How to request the death procedures service

Contact us

By telephone

Have the details of your policy handy

A professional will contact you

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

We look after things for you in difficult times

Professional advice

Obtaining documents

Telephone consultation

What the death procedures service includes

For pensions and benefits

For inheritances, in addition to those indicated above

Of a general nature

Frequently asked questions

How long will it take to get these documents?

Who will carry out these procedures?

If I use the service, will my premium be increased the following year?

Policies most popular that include this serviceLinked policies

Death Insurance

Senior Death Insurance

Other services that might interest you

Legal advice helpline

Telephone medical advice

My will + Digital erasure

Follow us on social media

Download the app

News and advice

Professionals

Policies most popular that include this service