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Service
Your IT equipment always ready and working
01
via the following channel.
02
They are necessary for us to provide the service.
03
using our online platform.
As an Occident customer, you have a team of IT technicians available to you and can consult them about any computer-related or technological questions that may arise.
Assistance is available every day of the year.
Except for supplementary studies.
Give your equipment an annual check-up.
Restrict access by children.
And block your device in the event of loss or theft.
Advice on the purchase of tech products and after-sales support.
Please contact an IT technician to answer any questions related to the use of the following equipment:
When the incident cannot be resolved through the remote assistance service, we will provide the assistance of a home technician for its resolution, and cover the call-out fee and labour charges.
If your equipment needs to be repaired in the workshop, you will be provided with an fully equipped laptop for the duration of the repair.
Have a technician come to your home to help you with installing or configuring your smartTV, smartphone, tablet, router, home automation, internet of things, WIFI, etc.
You can make an enquiry by phone, if you do not have an internet connection or simply prefer to contact us this way.
It will depend on the type of service. The maximum number of remote computer support services per year is 5 and the maximum number of on-site computer support services per year is 2. All other services may only be used once a year.
You can set it up on desktops, laptops, tablets or mobiles, and you can choose up to 3 devices in total.
No. This service does not affect the price of the premium.
This service helps to delete personal information about you on the internet, especially in search engines and on social networks. It usually takes 5 to 10 business days to complete.
Your home is unique and special, that's why we offer you tailor-made protection.
Your professional activity and your home protected in a single insurance policy.
The most flexible solution for your business.
The peace of mind you need for your work space.
Optimum protection for your small business.
Protecting your workshop against unforeseen events.
From hanging a picture to a small repair, we bring the best professionals in each trade to your home.
The best guilds at your disposal for any unforeseen event that may arise in your home.
Resolve any legal matter that may arise in your private or family life.
Contact and assistance
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