Service

Your digital health

All your medical procedures from any device

Request service

01

Access Your digital health

via the following channel.

Per e-cliente

Access the service with just one click

02

Enter your details

Log in with your ID card number and password. If you have not yet registered for E-cliente, you can do so by providing this information:

  • ID card number
  • E-mail
  • Phone number

03

Start using the service

Select the type of service you need.

Call us now

We'll resolve your queries

Via WhatsApp

We will answer you as soon as possible

At one of our branches

Find the nearest one

Search for an office

Write to us

We will get in touch with you

Please provide your details

All your online medical procedures from any device

Your digital health is an integrated health service that we provide through E-cliente. It gives you access to a team of specialist doctors wherever you are, as well as providing different services such as medical chat, video consultation, medical reports or medical prescriptions.

24h attention

Through our medical chat.

Wherever you are

Log on from anywhere.

An app for everything

Download E-cliente to access these advantages.

What the digital health service includes

Our 24-hour chat will help you resolve your health concerns at any time.

Just by scheduling an appointment you can talk face-to-face with one of our medical specialists in a video call.

The reports generated will be available after your consultation.

Download the prescriptions prescribed by our doctors.

Frequently asked questions

In order to access the digital health service, you must identify yourself in the E-cliente area.

No. The Your Digital Health service does not affect the price of the premium.

You can access this service as many times as necessary.

Frequently asked questions

Policies most popular that include this service

Healthcare insurance

Choose the copayment option you prefer and access the best private medical care.

  • Nearly 50,000 professionals and medical centres.
  • Keep your own paediatrician and gynaecologist.

Healthcare insurance for self-employed workers

Access the best private medicine without waiting lists.

  • Without copayment or with copayment, you decide.
  • Medical directory with nearly 50,000 professionals.

Health Reimbursement Insurance

Guaranteed reimbursement of your medical expenses at any centre in Spain or abroad.

  • Worldwide coverage.
  • Dental services included.