Digital health service | Occident

Your digital health

All your medical procedures from any device

How to request the digital health service

Access Your digital health

via the following channel.

Per e-cliente

Access the service with just one click

Enter your details

Log in with your ID card number and password. If you have not yet registered for E-cliente, you can do so by providing this information:

ID card number
E-mail
Phone number

Start using the service

Select the type of service you need.

Do you need help?

Call us now

We'll resolve your queries

917 83 83 83

Via WhatsApp

We will answer you as soon as possible

At one of our branches

Find the nearest one

Search for an office

Write to us

We will get in touch with you

Please provide your details

All your online medical procedures from any device

Your digital health is an integrated health service that we provide through E-cliente. It gives you access to a team of specialist doctors wherever you are, as well as providing different services such as medical chat, video consultation, medical reports or medical prescriptions.

24h attention

Through our medical chat.

Wherever you are

Log on from anywhere.

An app for everything

Download E-cliente to access these advantages.

What the digital health service includes

Our 24-hour chat will help you resolve your health concerns at any time.

Just by scheduling an appointment you can talk face-to-face with one of our medical specialists in a video call.

The reports generated will be available after your consultation.

Download the prescriptions prescribed by our doctors.

Frequently asked questions

In order to access the digital health service, you must identify yourself in the E-cliente area.

No. The Your Digital Health service does not affect the price of the premium.

You can access this service as many times as necessary.

Frequently asked questions

Policies most popular that include this service

Healthcare insurance

Choose the copayment option you prefer and access the best private medical care.

Nearly 50,000 professionals and medical centres.
Keep your own paediatrician and gynaecologist.

Calculate your price

See insurance

Healthcare insurance for self-employed workers

Access the best private medicine without waiting lists.

Without copayment or with copayment, you decide.
Medical directory with nearly 50,000 professionals.

Calculate your price

See insurance

Health Reimbursement Insurance

Guaranteed reimbursement of your medical expenses at any centre in Spain or abroad.

Worldwide coverage.
Dental services included.

See insurance

Other services that might interest you

Courtesy service

Telephone medical advice

We put you in contact with a professional by telephone or video call to answer any health-related query you may have.

At any time of the day, wherever you are.
Immediate attention, with no waiting lists.

See service

Courtesy service

Second medical opinion

A team of professionals will analyse your case, issue a second medical opinion, and advise you on the most appropriate treatment.

Without leaving home.
For serious illnesses.
Also in the event of surgical procedures.

See service

Courtesy service

Cardiac rehabilitation

If you have had heart disease, we can help you with the physical and psychological cardiac rehabilitation process.

Physical training.
Psychological rehabilitation.
Rehabilitation programmes from 4 to 12 months.

See service

Your digital health

How to request the digital health service

Access Your digital health

Per e-cliente

Enter your details

Start using the service

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

All your online medical procedures from any device

24h attention

Wherever you are

An app for everything

What the digital health service includes

Medical chat

Online medical video consultation

Medical reports

Medical prescriptions

Frequently asked questions

Can I access this service outside E-cliente?

If I use the service, will my premium be increased the following year?

Can I use the service more than once?

Policies most popular that include this service

Healthcare insurance

Healthcare insurance for self-employed workers

Health Reimbursement Insurance

Other services that might interest you

Telephone medical advice

Second medical opinion

Cardiac rehabilitation

Follow us on social media

Download the app

News and advice

Professionals

Your digital health

How to request the digital health service

Access Your digital health

Per e-cliente

Enter your details

Start using the service

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

All your online medical procedures from any device

24h attention

Wherever you are

An app for everything

What the digital health service includes

Medical chat

Online medical video consultation

Medical reports

Medical prescriptions

Frequently asked questions

Can I access this service outside E-cliente?

If I use the service, will my premium be increased the following year?

Can I use the service more than once?

Policies most popular that include this serviceLinked policies

Healthcare insurance

Healthcare insurance for self-employed workers

Health Reimbursement Insurance

Other services that might interest you

Telephone medical advice

Second medical opinion

Cardiac rehabilitation

Follow us on social media

Download the app

News and advice

Professionals

Policies most popular that include this service