How to request the pet service
01
Contact us
via the following channel.
02
Please provide the following details
Log in with your email address and password. If you are not yet registered on the platform, enter the following to sign up:
- Policy number.
- Email address.
- Mobile phone number.
03
Check the veterinary directory
Book a video consultation or an appointment at a private clinic.
Do you need help?
The most comprehensive protection for the most important member of the family
With Pet care, you have a wide range of professionals available to look after your pet. Because they're an important part of your family, and you want to treat them as such.
What the pet service includes
Occident offers you an extensive directory of national veterinary professionals ready to provide the best care for your pet. Discover all the clinics available here and choose the one closest to your home.
And, if you prefer, schedule a video call with a vet to get answers to your questions without leaving home.
When the moment arrives, you will receive a cremation service especially designed for pets that includes:
- 24-hour customer service, 365 days a year.
- Collection.
- Cremation certificate.
Frequently asked questions
A free annual consultation is included, after 2 months have passed since the policy's effective date.
No, all consultations must be made by appointment.
When you use this subsidised service, you must present your dog's or cat's health card or booklet.
The pet care service is not linked to the price of the premium.