What makes our mobile insurance different
We know how important your phone is to you, which is why our mobile insurance gives you an extra layer of protection. We adapt to your device and to how you use it: you decide how much protection you need to relax and enjoy your phone worry-free.
What mobile phone insurance covers
If your smartphone is damaged during an actual or attempted robbery or mugging, we cover any material or direct damage, up to the insured limit.
- Robbery: robbery is when someone takes your smartphone without your permission, using force or violence.
- Mugging: this happens when someone takes your smartphone directly, using threats or physical aggression.
- Damage due to robbery: this is the damage your smartphone sustains during a robbery or attempted robbery.
You will need to show the relevant police report.
If your mobile phone screen breaks accidentally, we will cover both any direct physical damage and the repair and installation costs.
If you want, we also insure smartphones against rust.
Services included when you purchase mobile phone insurance
A doctor at your disposal 24 hours a day
We put you in contact with a professional by telephone or video call to answer any health-related query you may have.
- At any time of the day, wherever you are.
- Immediate attention, with no waiting lists.
A lawyer when you need one most
Resolve any legal matter that may arise in your private or family life.
- 24 hours a day, 365 days a year.
- No limit on consultations.
- Social Security administration procedures and claims for Social Security benefits.
FAQs
Occident’s mobile phone insurance is designed for those who recently purchased a smartphone and want extra protection for their device against the unexpected.
If someone takes your mobile without you noticing, this is considered theft, not robbery. Occident's mobile insurance only covers you in the event of robbery with violence, after you file a police report.
You will be insured anywhere on Earth, except in exceptional cases such as in countries in armed conflict or sanctioned by the UN, the EU or any other competent body.
Yes, we insure all types of mobiles, whether it's an iPhone, Samsung or another brand. If you want to know the exact price for your brand and model, request information using the form on this page or by phone.
Yes, as we explained, our insurance covers your mobile phone screen if it breaks, paying for material damage and installation costs.
You can't purchase insurance through the website right now, but you can request a quote and complete the purchase process by phone. You can insure your smartphone in under 5 minutes.