Assistance to companies and shops | Occident

Assistance to companies and businesses

360º service for your business

How to request the assistance service for businesses and shops

Contact us

via the following channel. If it is not an urgent case, we recommend you to do so on working days between 9 am and 6 pm.

By telephone

We will guide you throughout the process

917 83 83 83

Have the details of your policy handy

They are necessary for us to provide the service.

A professional will call you

to confirm an appointment.

Do you need help?

Call us now

We'll resolve your queries

917 83 83 83

Via WhatsApp

We will answer you as soon as possible

At one of our branches

Find the nearest one

Search for an office

Write to us

We will get in touch with you

Please provide your details

The assistance your business needs

Thanks to this service, you can deal with any unforeseen event, with the best professionals at your service, regardless of the time of day.

24 hours a day, 365 days a year

All day, every day.

No charge for travel

Travel of the professional you have requested.

Emergency repairs

Plumbing, electricity and locksmith services.

Full range of specialists

More than 20 professional associations at your disposal.

Security team

Your company or business protected even more.

What the assistance service for companies includes

If you are unable to enter or leave your business as a result of an incident, we can arrange for a locksmith to help you open the door.

We will provide you with a qualified professional to handle any unforeseen event on your premises or in your business: plumbing, electricity, glass, locksmiths, carpentry, gardening, aerial installers, domestic appliances, masonry, TV and video, painting, blinds, plasterers, carpet layers, parkers, metal carpentry, upholstery, varnishers, contractors, small transports or cleaning.

If you run out of power, we will send an operator to your business as quickly as possible to try to fix the problem and restore the power supply. Travel costs are included as well as 3 hours of labour.

If your business or premises has been compromised by an incident, we will provide you with qualified security personnel for a period of 48 hours, completely free of charge.

Frequently asked questions

Plumbing, electricity and locksmith services will be provided with the maximum possible urgency. Other services must be requested from the assistance centre from Monday to Friday between 9 am and 6 pm.

Travel costs will be free of charge. You will only need to pay the cost of labour and materials.

We offer a 3-month guarantee on all work carried out.

An emergency repair is one that is strictly necessary to avoid further damage after an accident and provide a temporary solution to the problem.

Assistance does not affect the price of the premium.

Frequently asked questions

Policies most popular that include this service

Insurance for large retailers

The best protection for the largest businesses.

Declare a second and third commercial business activity.
24-hour emergency assistance.

See insurance

Insurance for business premises

Protect your premises and your assets.

For all types of business activities
Includes claims and legal defence.

See insurance

Industrial SME insurance

Optimum protection for your small business.

Includes claims and legal defence.
24-hour emergency assistance.

See insurance

Vehicle repair shop SMEs insurance

Protecting your workshop against unforeseen events.

Set up coverage to suit yourself.
24-hour emergency assistance.

See insurance

Agriculture SMEs insurance

Your activity protected 100%.

Advice on site.
24-hour emergency assistance.

See insurance

Livestock SMEs insurance

Insurance for your livestock.

Includes civil liability for the animals.
24-hour emergency assistance.

See insurance

Assistance to companies and businesses

How to request the assistance service for businesses and shops

Contact us

By telephone

Have the details of your policy handy

A professional will call you

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

The assistance your business needs

24 hours a day, 365 days a year

No charge for travel

Emergency repairs

Full range of specialists

Security team

What the assistance service for companies includes

Emergency locksmith

Provision of qualified professionals

Electrical emergencies

Security staff

Frequently asked questions

What is the response time for the company assistance service?

What will I have to pay for?

What guarantee is there?

What is meant by emergency repair in a business?

If I use the service, will my premium be increased the following year?

Policies most popular that include this serviceLinked policies

Insurance for large retailers

Insurance for business premises

Industrial SME insurance

Vehicle repair shop SMEs insurance

Agriculture SMEs insurance

Livestock SMEs insurance

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Policies most popular that include this service