Preventing is living
Now that it is your turn to enjoy life it is more important than ever that you pay special attention to your health. Don't waste your time on long waiting lists. Instead, invest it in preventive programmes for you and your loved ones. Opt for private health insurance.
Advantages of private healthcare
Discover our family health insurance
FAQs
The medical video-consultation service gives you access to a doctor 24 hours a day so that you can consult, free of charge, any kind of health-related queries (physical, psychological, social, etc.).
To access this service you must download the Seguros Catalana Occidente app, available on Android and iOS, and select the option "Medical assistance".
You can also access the telephone medical advice service by calling 900 369 369.
Certain tests or treatment require prior authorisation from the company. For example, rehabilitation, physiotherapy, ECG, mammography, CT and hospital admission, among others.
Consultations with specialist doctors and simple diagnostic tests (blood tests, cytology, gynaecological ultrasound, biopsies, allergy tests and conventional radiography) do not require prior authorisation.
You will be able to visit your gynaecologist or paediatrician if they are not listed in your medical directory with a reimbursement of 80% of the submitted invoice, up to the limits established in the policy.