Exclusive agent

Your insurance agent for Bilbao

We are a family agency, with more than 20 years' experience in the sector, always working in the customer's interest.

You can consult us to insure your car, home or business, and for life or savings products.

Specialists in financial products, so that your money grows securely.

By briefly and fully analysing your needs, we will recommend options to insure what you already have, or to achieve your future goals, always in line with the needs of each family.

For us, each and every one of our customers deserves the best service, so we always do our best to advise and help them to solve whatever problems they have.

Service at the office, by telephone, by email, WhatsApp and home visits, according to the characteristics and needs of each customer.

For claims, administrative procedures and enquiries, phone Arkaitz on 94 413 07 79 in business hours.

For contracting and information on multi-risk (home, car, business), life/risk, contact Paula on 630285583 (also via WhatsApp).

For financial products, SMEs and savings call Federico on 629264565.

Office hours are Monday to Thursday from 9 am to 2 pm and from 4.30 pm to 7.30 pm. On Friday we are open from 9 am to 2 pm.


Home, car, life insurance… We find the solution that best suits you.

We help you

We will accompany you and give you support whenever you need it, even in the event of a claim.

You decide

By telephone, at our branch or by email. You decide how you want us to help you.

Our promotions

Come and visit us


Products marketed by this agent

The most popular policy

Comprehensive Car Insurance with excess

Adjusted premium without foregoing any coverage.

  • Own damage.
  • Extended assistance.
The most popular policy

Home insurance

Your home is unique and special, that's why we offer you tailor-made protection.

  • 24 assistance and emergency services.
  • BricoHogar Service include. 

Healthcare insurance

Choose the copayment option you prefer and access the best private medical care.

  • Nearly 50,000 professionals and medical centres.
  • Keep your own paediatrician and gynaecologist.

Pet Insurance

The most comprehensive veterinary insurance for your pet.

  • Veterinary directory and our own network of pet homes.
  • Civil liability.

Temporary Life insurance

The necessary financial support for an unforeseen event.

  • Death and disability.
  • Advance payment of capital due to serious illness.

Capital Savings insurance

The fastest return on your savings.

  • Obtain a guaranteed short- and medium-term return.
  • Freely access your money from the ninth month.

Looking for other products? See all the products we offer at occident.com