Car emergency button - SOS | e-car emergency

E-car emergency

Your car and you, more connected than ever

How to request our SOS Car Button Service

Contact us

through one of the channels below.

By telephone

We will guide you throughout the process

917 83 83 83

At one of our branches

Find the nearest one

Search for an office

Have the details of your policy handy

They are necessary for us to provide the service.

A technician will contact you

to programme the installation of the device in your vehicle.

Access the service

When the device has been activated, you will be able to access the service through the app.

Do you need help?

Call us now

We'll resolve your queries

917 83 83 83

Via WhatsApp

We will answer you as soon as possible

At one of our branches

Find the nearest one

Search for an office

Write to us

We will get in touch with you

Please provide your details

With e-car emergency you can stay connected while you travel.

E-car emergency is a service that you can take out with our car insurance. It will allow you to stay connected while you travel, thanks to the installation of a remotely operated electronic device on your vehicle. This device is managed using an app on your smartphone that will offer you exclusive services and the advantages of always being connected.

Save lives:

emergency services are called automatically in the event of a crash.

SOS button

Request assistance quickly through our app.

Geolocation

Recover your vehicle if it's stolen.

Knowledge

Driving activity information.

Geo fence

Restrict the car's movement.

Additional services

Benefit from more advantages through our app.

Discover e-car emergency

The e-car emergency service means that you and your loved ones will always be protected!

What the Emergency e-car emergency button service includes

In the event of a serious accident, the electronic device will automatically communicate with the Assistance Platform, which is active 365 days a year, 24 hours a day. This allows the emergency services (112) to be contacted so that medical assistance can be provided as quickly as possible to minimise serious injuries and prevent fatalities.

You can request Travel Assistance directly from the e-car Emergency app (available for both iOS and Android). An operator will contact you to help you with everything you need.

You will be able to locate your car after you have parked it, using the Car Finder function. You will be able to locate it through the app and view the route to get to it. And in the event of theft, don't worry: you can use the app to alert the Assistance Platform to try to track your car while you report the theft to the police.

You will have statistical information on your driving style.
You will have a log of all journeys made.
You will have the ability to delimit a traffic radius (geofence) and receive alerts.
You will get the option to generate alerts due to the excess speed you predefine.

Frequently asked questions

Whenever possible, you can choose to have it installed at your home or at another address you specify.

No, electric cars are excluded.

This service is valid for vehicles up to 12 years old: passenger cars, off-road vehicles, minivans and vans.

Using or requesting this service does not affect the price of the premium.

Frequently asked questions

Policies most popular that include this service

Basic third-party car insurance

The compulsory coverage your car needs.

Tailored price.
Assistance from km 0.

See insurance

Full third-party car insurance

Greater protection, greater peace of mind.

Extended security.
Assistance from km 0.

See insurance

The most popular policy

Comprehensive Car Insurance with excess

Adjusted premium without foregoing any coverage.

Own damage.
Extended assistance.

See insurance

Fully comprehensive car insurance with no excess

We cover everything, absolutely everything.

360º protection for your vehicle.
Replacement vehicle included.

See insurance

Self-employed Van Insurance

More than your means of transport, your means of subsistence.

Assistance from km 0.
Alerts and appeals against fines

See insurance

Motor home insurance

360º protection for your recreational vehicle and its passengers.

Assistance from km 0.
Coverage of accessories and other objects.

See insurance

E-car emergency

How to request our SOS Car Button Service

Contact us

By telephone

At one of our branches

Have the details of your policy handy

A technician will contact you

Access the service

Do you need help?

Call us now

Via WhatsApp

At one of our branches

Write to us

With e-car emergency you can stay connected while you travel.

Save lives:

SOS button

Geolocation

Knowledge

Geo fence

Additional services

Discover e-car emergency

What the Emergency e-car emergency button service includes

Automatic call service for emergencies in the event of collision (eCall)

Requesting assistance on your mobile phone (bCall)

Vehicle geolocation

Additional services of the app

Frequently asked questions

Where is the device installed?

Can I install this device in my electric car?

Can I install it in my car regardless of its age?

If I use the service, will my premium be increased the following year?

Policies most popular that include this serviceLinked policies

Basic third-party car insurance

Full third-party car insurance

Comprehensive Car Insurance with excess

Fully comprehensive car insurance with no excess

Self-employed Van Insurance

Motor home insurance

Other services that might interest you

AutoPresto

Travel assistance

Vehicle management

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Download the app

News and advice

Professionals

Policies most popular that include this service